Privacy Policy

AI-native solutions for the Smart Digital Building

Last updated: 12 November 2026

This policy explains what personal information FinesseTech IT Solutions LLC ("FinesseTech", "we") receives through www.finessetech.com, what we do with it, and the choices you have. It covers this website only. Information handled inside the products we deliver for customers is governed by the agreement with that customer.

Who we are

FinesseTech IT Solutions LLC, M01, Business Venue Building, Oud Metha, P.O. Box 78520, Dubai, United Arab Emirates. You can reach us at sales@finessetech.com or +971 4 558 3316.

What we collect, and why

  • When you send an enquiry through the contact form: your name, phone number, email address, location and message, and the product you asked about if you came from a product page. We use these to answer you and to follow up on your request.
  • When you apply for a role: your name, phone number, email address, location, current job title, years of experience, an optional LinkedIn address and the CV you attach. We use these only to assess your application and to contact you about it. The CV is sent to our HR mailbox and is not stored on the website.
  • When you browse: like every website, our server records technical details such as IP address, browser type, the pages requested and the time. We use them to keep the site secure and working. The contact form also keeps a short-lived record of the sending IP address to limit automated spam.
  • Analytics, only if you agree: if you accept analytics cookies, Google Analytics tells us in aggregate how the site is used. If you decline, it is not loaded. See our Cookie Policy.

We do not ask for sensitive personal information through this website, and we ask you not to include any in your message or CV beyond what is relevant.

What we do not do

  • We do not sell personal information.
  • We do not use it for automated decisions about you.

Who helps us process it

We use a small number of service providers to run the website and our communications. They process information on our behalf and under their own security commitments:

  • our website hosting provider, which stores the site and its server logs;
  • Microsoft 365, which delivers and stores the emails created by the forms;
  • Google, for Analytics (only if you accept) and for the map on the Contact page (only when you choose to show it or have accepted cookies).

Some of these providers operate outside the United Arab Emirates, so information may be processed in other countries. We may also disclose information where the law requires it.

How long we keep it

We keep enquiries for as long as needed to deal with your request and any business relationship that follows. We keep job applications while the role is open and for a reasonable period afterwards in case a suitable role comes up, unless you ask us to delete them sooner. Server logs are kept by our hosting provider for a limited period.

How we protect it

The website is served over an encrypted connection, access to the administration area and mailboxes is restricted to authorised staff, and the forms are protected against automated misuse. No method of transmission or storage is completely secure, but we work to protect your information and to act quickly if something goes wrong.

Your choices and rights

We handle personal information in line with the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. You can ask us to:

  • tell you what information we hold about you and give you a copy;
  • correct information that is wrong or out of date;
  • delete your information, or stop using it, where we have no continuing need to keep it;
  • withdraw a consent you gave, such as the analytics choice, at any time through cookie settings.

To make a request, email sales@finessetech.com, or hr@finessetech.com for job applications. We may need to confirm your identity before acting on it.

Children

This website is intended for business visitors. We do not knowingly collect information from children.

Links to other sites

Our pages link to partners, social networks and other websites. Their privacy practices are their own, so please read their policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

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